Buy With Confidence | BBC One Wales - X-Ray

Buy With Confidence Scheme To Feature On BBC Welsh Consumer Show

Live in Wales? If you do, tune in to BBC One Wales tonight at 7:30pm to X-Ray, the Welsh consumer rights show, which will feature the North Wales Buy With Confidence Scheme – which we at BuyCleverStuff are officially a part of!

On the show, hosted by presenter Lucy Owen, you’ll be able to see exactly how the scheme works.

The Trading Standards Approved Scheme is run collaboratively by six Trading Standards services of North Wales, with Anglesey taking a lead.

The six services have come together in an effort to bring to residents and businesses of the area, the nationally recognised trader approval scheme, Buy With Confidence.

Buy With Confidence at BuyCleverStuff

Back in November, BuyCleverStuff became the very first business in the Cheshire West & Chester area to be a part of the scheme, and one of the very first online businesses to get this mark of approval.

This means we’ve been assessed by Trading Standards, and that our processes, from how our website explains itself through to our after-sales contact, are deemed reputable and trustworthy.

The North Wales Buy With Confidence Scheme is open to any manner of businesses wishing to apply to advertise themselves as “Trading Standards Approved”.

The two local businesses to be featured in tonight’s episode are M&M Removals and Gwynedd Garage Doors, having been recently filmed by the BBC X-Ray team.

If you miss the show tonight on BBC One Wales, don’t forget you can also view it on BBC iPlayer after it has aired.

For further information on the scheme, and to also find BuyCleverStuff on the list of businesses, visit – www.buywithconfidence.gov.uk

Missed the programme first time round? Find it here on BBC iPlayer – available to watch until April 3rd 2017. You can only watch in the UK, and must have a valid TV Licence.

Improved Delivery Choice From BuyCleverStuff; Time Slots & Saturday Service

As we mentioned last month, with the news of our brand new website design, we promised to make your shopping experience even easier at BuyCleverStuff in 2017 – and that’s exactly what we are doing with our new “Select A Slot” service together with the option to select Saturday delivery.

We already offer a fantastic Free Next Day Mainland UK Delivery service (Monday-Friday) which can take place any time between 8am and 6pm, and for almost all customers are extremely happy with – just see read one of over 1000 reviews about our service and you’ll see that’s the case!

However, we know that the need to get your order for a more specific time is becoming more of a desire, so for a fantastic low price of £4.97 you can now choose for a guaranteed morning (8am-12pm) or afternoon (12pm-6pm) delivery time slot throughout Monday to Friday!

Not only that, but we appreciate that a lot of customers work during weekdays, so in addition, we’re offering a brand new Saturday morning delivery service.

For £19.97, take away any stress of worrying about leaving your items in a safe place if you’re out during the week or if you can’t get someone to be in on the day – simply select Saturday delivery in checkout, and between 8am and Midday your order will be delivered by our reliable courier service from UKMail.

We’ve even pushed back our order cut-off time giving you an extra hour to get those orders in to us – place your order by 3pm Monday to Friday and we’ll get it out on for delivery for next working day for free (mainland UK) or our new AM / PM service. The same applies for any Saturday morning service, place the order by 3pm on a Friday to get it with you for Saturday.

If you’re outside of mainland UK, we still have incredibly competitive international rates for delivery giving you a fast, reliable service so you can install home audio and visual products almost anywhere. For all information on exactly what you can expect from our delivery services, or if you’re unsure what services are available to you at BuyCleverStuff, visit our delivery information here.

So not only can you now Buy With Confidence, but you can buy with ease and convenience from BuyCleverStuff!

New Ranges & New Website at BuyCleverStuff

New Ranges & New Revamped Website at BuyCleverStuff

In  our tenth year of trading, you’d be forgiven for thinking we were wanting to put our feet up and relax with a nice cup of tea (listening to great audio systems of course!) – however we’ve been working harder than ever to bring more products to you and to deliver an even better shopping experience!

To begin with, at BuyCleverStuff, we are now the official UK distributor of soundmaster® Home Audio products.

soundmaster®

Many customers will have been aware of the space saving Under Cabinet Kitchen Radio solutions that we’ve sold for a number of years. Now you can experience the fantastic quality of soundmaster® all around your home with our expanded range of home audio products. From simple clock radios, to portable audio devices, through to exquisitely designed and highly fashionable record player turntables to rediscover old vinyl!

So head on over to our complete Home Audio section of BuyCleverStuff to buy now before Christmas!

Our brand new revamped website

Hitting double digits this year, we wanted to spruce things up, and our focus was on how we can give you a shopping experience to make decisions of buying home audio and visual as easy as possible.

You may remember we looked a bit like this:

Old BuyCleverStuff Site

Now though, we’ve scrubbed things up and added a few extra features so you get the right product every time:

New BuyCleverStuff Site

It’s always great to hear from our customers, however, the one thing we noticed was that many of you were confused by the number of products we had, so now a new raft of product filters helps sift through to find exactly what you want.

Select the features and functions you wish, and even find a product within your budget – but don’t forget we still offer the ability to spread payments with finance options for purchases over £400:

Filter Products

Improved Delivery

Away from our revamp, we’ve also made an incredible effort to improve our delivery options for our customers beyond mainland UK. We’ve also reducing the cost of delivery for those in the Scottish Highlands, Channel Islands and elsewhere, together with an improved returns service if it’s not quite right for you.

Our blog has had a touch-up, and namely making sure you know you can Buy With Confidence from us here at BuyCleverStuff having been Trading Standards Approved.

If you’ve purchased from us as well in the last 18 months, check your emails as well for a nice Christmas surprise.

All these changes, we hope will make your choice and your buying experience the very best it can be, however, rest assured, we’ll still be here to answer your questions and queries should you have any or need even more advice on what to buy.

Buy With Confidence - Trading Standards Approved

Buy With Confidence at BuyCleverStuff | Trading Standards Approved

Shopping online sometimes can be a worry, regardless of the value of product, but at BuyCleverStuff, we’ve become one of the first internet retailers, and the first online retailer in the Chester and North Wales area, to be certified by Trading Standards where you can ‘Buy With Confidence’.

We’ve had an incredible journey over the last ten years in reaching where we are today.

We’ve been working exceptionally hard, to improve our offering to customers and making shopping as easy, reliable and trustworthy as possible.

Making Our Service Stand Out

In the past year alone, we’ve brought in the ability to select scheduled delivery dates, faster and lower cost delivery methods available to customers in the UK and abroad. We also now cover returns costs as part of our extended 30-day returns policy that we introduced for Christmas 2015.

The option of 12 month interest free payment plans is available on all products over £400, and even more items are available for next day delivery. All that, and we are keeping our prices competitive and maintaining the high level of customer service we expect you to receive (look at over 1000 reviews to see for yourself).

Now we’re almost at Christmas again, but we’re not letting up on the improvements to help you before, during and after your home audio visual solution purchases.

Buy With Confidence

During this year, we’ve worked tirelessly with Trading Standards in being fully audited across our website, and in our offices, as part of applying for a scheme run by the organisation known as ‘Buy With Confidence’.

bwc_meaning

Unlike other schemes where a ‘trust’ badge is simply given out upon paying a fee, this scheme is different.

Trading Standards delve into our business to uncover any issues. They randomly contacting previous customers to hear first-hand about the products and service given by the company.

They also conduct compliance checks, regularly reviewed to ensure we are still offering the best service to our customers. It’s no easy task to join, however we were confident that our core values would ensure our rightful place as a member.

Trading Standards Approved

In November 2016, we were proud to say that we have become the first business in the Chester area, and one of the very first online retailers in the whole of the United Kingdom to be certified for the ‘Buy With Confidence’ scheme. This now means we are listed as a Trading Standards Approved trader.

The scheme is still within its infancy, therefore, if you are local to us, you might not know the scheme by name. However, we expect that as it grows in the Cheshire area, and beyond, it will become the symbol of a reputable company.

So with all this in mind – we really believe in saying: Buy Clever and Buy With Confidence at BuyCleverStuff!

Buy With Confidence - BuyCleverStuff Certification